Delivery Times

UK Standard shipping usually arrives within 3-5 working days.

UK Express shipping usually arrives with 1-3 working days.

International shipping times do vary greatly depending on your location, for an accurate estimated delivery time please contact us with your postal details. 

If we aware there will be a delay in your shipping due to weather, postal strikes etc we will always contact you via email to let you know. If you are concerned your order has not arrived on time please contact us at

Production Time

Production times do fluctuate throughout the year.

On average most of our orders are ready for dispatch within 1-3 weeks from your point of order. During busy periods orders can take up to 8 weeks. Whilst it is extremely rare for an order to take up to 8 weeks to produce for your own peace of mind please allow as much time as possible when placing your order. 

If you would like an up-to-date estimate on your current production times please contact us with details of what you'd like to order and when your hoping to order them.


We will always try to accommodate your needs wherever possible, if you do require your order urgently please contact us to discuss this prior to placing your order.

Please note: Your point of order is the date your proofs are approved and not the date you pay for your order.

Returns & Refunds

Regrettably due to the nature of our products we are unable to offer returns or refunds on any of our products. If there is a problem with your order please contact us immediately at

In the rare event that your order is damaged in transit or there is an error on our behalf we will replace any effected items as quickly as possible.

Need some help? Email us at:

© Alessandra Weddings 2019

VAT NO: 205 9022 38

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Handmade Wedding Invitations & Stationery | Bridgend, South Wales, UK